Terms of Use

1. Introduction

These Terms of Use (“Terms”) govern your access to and use of the online store operated by Sun Al Medine – مؤسسة صنع المدينة التجارية (“we”, “our”, “us”) through the domain www.clasy.com.sa (“Site”). By accessing or using the Site and purchasing products, you agree to be bound by these Terms.

Your use of this Site and any disputes arising out of your use of this Site are subject to the laws of the Kingdom of Saudi Arabia and relevant Gulf Cooperation Council (GCC) legislation.

2. Seller Information

  • Seller: Sun Al Medine – مؤسسة صنع المدينة التجارية

  • Address: Building No. 2812, Otaiba Ibn Mudrik Al Damani Street,
    Al Ariydh District, Madinah, Kingdom of Saudi Arabia

  • Postal Code: 42314

  • Short Address: DMAD2812

3. Access and Use of the Site

  • You may access and use the Site for lawful purposes only and in accordance with these Terms.

  • You agree not to use the Site in any way that could harm, disrupt, or interfere with the Site or any other party’s use of it.

4. Account Registration and Security

  • If you create a user account on the Site, you are responsible for maintaining the confidentiality of your account details.

  • You must notify us immediately of any unauthorized use or suspected breach of your account.

5. Intellectual Property

  • All content on this Site, including text, graphics, logos, images, and software, is owned or licensed by Sun Al Medine or its partners.

  • You may not copy, reproduce, modify, distribute, or create derivative works from Site content without prior written permission.

6. Product Information and Orders

  • We aim to display product information accurately; however, product descriptions, pricing, and availability are subject to change without notice.

  • All orders are subject to acceptance and availability. We reserve the right to refuse or cancel an order at any time for any reason.

7. Pricing and Payment

  • Product prices displayed on the Site are in Saudi Riyals (SAR) and applicable to the GCC / Saudi markets.

  • Payment must be completed through the available gateway options before order confirmation.

8. Import Charges and Taxes

  • You agree that any import charges, taxes, duties, or related fees applicable to international shipments (if any) may be collected by us or through designated logistics partners at checkout or delivery.

9. Warranty and Returns

  • All products sold are covered by the warranty terms defined in the Warranty Policy specific to your purchase (which can be found on the Site and applies to manufacturing defects).

  • Return and refund rights shall be processed according to the Site’s published return policy applicable in the Saudi Arabia & GCC region.

10. Limitation of Liability

  • To the maximum extent permitted by applicable law, Sun Al Medine shall not be liable for any indirect, incidental, or consequential losses related to your use of the Site, or any products purchased through it.

  • Our total liability for any claim related to a purchase is limited to the amount you actually paid for the product.

11. Privacy and Personal Data

  • We collect, process, and use your personal data in accordance with our Privacy Policy. By using the Site, you consent to such collection and use of your data, including for order processing and communications.

12. Intellectual Property Rights and Brand Use

  • You may not use the name, logo, trademarks, or branding of Sun Al Medine or associated partner brands without explicit written permission.

13. Modifications

  • We reserve the right to modify these Terms at any time. Updated Terms will be posted on the Site and will be effective upon posting. Continued use of the Site after changes constitutes acceptance of the revised Terms.

14. Governing Law and Dispute Resolution

  • These Terms and all interactions on the Site are governed by the laws of the Kingdom of Saudi Arabia.

  • Any dispute arising in connection with these Terms shall be resolved under the exclusive jurisdiction of the Saudi courts or arbitral mechanisms recognized within the GCC.